« Archives in September, 2011

Facebook’s Coffeepot Toothbrush Mistake

The new Facebook timeline: it’s gorgeous, it’s interesting, it’s… bound to fail. Why? Because it’s about Facebook listening at its users, not listening to them.

For a long time, Facebook has been barraged with requests for privacy controls. If you’ve ever been involved in product design, you’ve heard requests like these too: clear, concrete feature requests from users who know your product well and who are valuable customers for you. You must always ignore these reasonable, specific, actionable requests.

I call them “coffeepot toothbrush” requests, as in “please put a toothbrush charger on my coffeepot, so that I can do all of my morning stuff at once.” Seems reasonable, right? Except the user has misdiagnosed themselves: they think they’re trying to “do their morning stuff.” I’d say they’re trying to “get clean, so that they can be seen by other people” and also “get energy, so that they can drive to work and then do work.” The feelings that are associated with “clean” and with “energy” are completely opposite here: fresh peppermint toothpaste, and then smoky, earthy, hot coffee: the one will ruin the other.

It’s not that the two needs are unrelated — they are related, and that’s why they’ve been conflated. They’re just necessarily separated, because of their context. Facebook has heard a lot about the need for privacy controls; it also has an internal vision of Facebook truly being someone’s data manifestation of their life. These appear related, but, again, have different contexts.

So Facebook has misdiagnosed the cause of user requests: users don’t want privacy controls — although it’s reasonable Facebook would try to supply them, since what Facebook can bring is controls. Users want privacy because the various people they know need context. Some people have context for what they see, some don’t; and context is a big, difficult thing to provide.

Context isn’t a category, it’s not a control, it’s not even privacy — it’s related information. If you keep seeing pictures of me drinking booze on Facebook, you might think: oh, he’s an alcoholic! Let’s not hire him. Or, if you spoke to me that week, you might know: oh, he went to a single-malt scotch tasting, because he occasionally enjoys one single glass of scotch in the evening! It’s hard to know, if you haven’t spoken to me lately.

Privacy controls are a simple, clear, specific, actionable replacement for context: with a privacy control, I can simply hide the photos of me at the tasting so that I don’t have to explain to you whether or not I’m a drunk who’ll pass out on my desk at work. That’s a lot easier than showing you a long history of me not drinking too much and enjoying a scotch now and then! Privacy controls are Facebook’s coffeepot toothbrush.

And, when you match that coffeepot toothbrush with your wider vision that you can manifest someone’s life in data, well, you confuse yourself with LinkedIn. And then you create the Facebook Timeline.








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panasonicyouth:

squeetothegee:

voodoodollhousefurniture:

lalie:

May 22nd, 2008 

Killer spared from death hours before execution

(Reuters) – The parole board in the state of Georgia spared a convicted killer from execution hours before he was due to die by lethal injection on Thursday and commuted his sentence to life in prison.

The Georgia Board of Pardons and Paroles made its decision less than three hours before Samuel David Crowe, 47, was to be executed, according to a spokeswoman for the state’s prisons.

“After careful and exhaustive consideration of the requests, the board voted to grant clemency. The board voted to commute the sentence to life without parole,” the parole board said.

Crowe’s death would have marked the third execution since the U.S. Supreme Court lifted an unofficial moratorium on the death penalty last month.

Crowe was not present at the parole board hearing in Atlanta. He had already eaten his last meal and was preparing to enter the execution chamber at the prison in Jackson, Georgia, Mallie McCord of the Georgia Department of Corrections said.

In March 1988, Crowe killed store manager Joseph Pala during a robbery at the lumber company in Douglas County, west of Atlanta. Crowe, who had previously worked at the store, shot Pala three times with a pistol, beat him with a crowbar and a pot of paint.

Crowe pleaded guilty to armed robbery and murder and was sentenced to death the following year.

“David (Crowe) takes full responsibility for his crime and experiences profound remorse,” according to Georgians for Alternatives to the Death Penalty, an advocacy group, who welcomed the board’s decision.

At Thursday’s hearing, his lawyers presented a dossier of evidence attesting to his remorse and good behavior in jail, according to local media reports. The lawyers also said he was suffering from withdrawal symptoms from a cocaine addiction at the time of the crime.

The U.S. Supreme Court on April 16 rejected a challenge to the three-drug cocktail used in most U.S. executions, which opponents claimed inflicted unnecessary pain. Georgia then conducted an execution on May 5.

Georgia has executed 41 men since the Supreme Court reinstated the death penalty in 1973 and this week it had 109 prisoners on death row.

_______________

For a point of comparison.

And an interesting (and completely unsurprising) point of comparison it is.

So he got a stay not because there was doubt he shot is co-worker with a gun and beat the shit out of him with a crowbar and a bucket of paint, but because he was a good boy in jail and was high when he committed the crime.

Duly noted.

goddamn this.

this is just too much

Good thing racism is gone in the US!








The Laziness Narrative

These days, seems like every time I hear someone telling me how we should fix things, they’re telling me to do what we’re already doing, just do it harder. The problem, they say, is not that our ideas are bad; it’s that we’re lazy.

This seems true across pretty much everything in the world. I’m too fat? Well, I need to eat right harder and exercise harder! It used to be 30 minutes at the gym was what they recommended, with some curls and maybe rope-climbing; then it was Nautilus; now it’s Crossfit. Are our students underperforming? Our teachers need to teach harder! Our students need to complete tests harder! Our energy prices high? We need to exploit our natural, non-renewable resources harder! Drill, baby, drill! Israel not secure? We need to blow up Gaza harder! No jobs? We need to cut taxes harder! It’s that last marginal 2% that will actually cause those jobs to appear, just you watch!

I think that we can comfortably say by now that, if trying harder were all it took — if the problem somehow was that Bill Clinton and the dot-com economy made us all lazy — our kids would be smart; our economy would be charging along; our gas would be cheap; Israel would be the darling of the UN; and every American would have six-pack abs.

But the reality is that it’s never working harder that gets you there. In fact, history shows that the true path to progress is laziness. Do you think we got ahead because ancient man thought “gosh, maybe I can carry just one more saber-toothed tiger carcass home?” No! Ancient man thought “let’s invent the wheel, make a cart, and carry all these saber-toothed tiger carcasses, plus a bunch of rocks, home!” Roman didn’t take over the known world because they said “let’s build the largest phalanx ever; they invented the legion, and then topped that off by inventing the aqueduct to save them the trouble of carrying buckets down from the Alps so that the city of Rome could have something to drink.

And that’s continued into modern times, too: Henry Ford didn’t say “let’s all do piecework harder!” Instead, he invented the assembly line. Systems Engineering isn’t about “let’s make shit not break harder,” the concept is about creating things that don’t break in entirely new ways. In the 1960s, our technology leaders didn’t think “let’s pack more vacuum tubes into it!” They went and invented the semiconductor instead. FedEx didn’t start with the philosophy “let’s have more people delivering door-to-door,” Fred Smith’s C paper was about a new way to do logistics.

Casting our failings in terms of laziness is compelling in a society descended from Puritan ethics; and, in general, it’s rarely a bad idea to work harder. But it is often a bad idea to work really, really hard at the wrong thing. Maybe, just maybe, we should start thinking: it’s not that we’re lazy, it’s that we’re working really hard at the wrong thing.

Disclaimer: this is exactly what the Hippies said; and the Hippies were, in fact, lazy. So, YMMV.








The Hunger Monster

It’s my two year wedding anniversary. I used to hear people say things like “she’s the only one who understands me!” and I thought that was crap; how could it be that only one person in the world understands you? And then I met my wife. And she’s the only one who understands me.

Most people would describe me as easygoing, supportive, understanding, patient. I suppose I can occasionally be cranky, in a get-of-my-lawn-you-darned-kids kind of way, but I’m not the angry type. Except sometimes, when I suddenly am angry at everyone. Talk to me? That’s a fightin’. Walk past me and not talk to me? Well, you must hate me and now I hate you too, so that’s a fightin’. Cut me off on the road? That’s a double fightin’! But it’s always been really an odd set of behavior, something that just didn’t fit in at all. I didn’t know what caused it, and it just made people I used to date really confused and defensive. (Act defensive? That’s a fightin’.)

Then, one day, the monster came out with Courtney. And, very calmly, she responded: you need a snack! (Propose a solution? That’s a fightin’!) Of course, I grumbled and wanted nothing to do with it, but I was hungry, so I had a snack. Not because she suggested it, but because I wanted one. And because she suggested it. OK, I was hungry, and I really needed a snack, and then I had one, and then I was in a good mood. (Good mood? That’s a… ooo, the puppy’s sure cute!)

I don’t know how it took until I was 31, but, somehow, somebody understood me well enough to know that I got cranky when I got hungry. And that person, the only one who understands me? Of course, she’s my wife. Happy second anniversary baby, I’m so happy I married the only person in the world who really understands me!








Question: WHAT IS YOUR FAVORITE INANIMATE OBJECT?

Question: WHAT IS YOUR FAVORITE INANIMATE OBJECT?
Answer:

Inanimate? Totally silver pet.








WHAT IS YOUR FAVORITE INANIMATE OBJECT?

Inanimate? Totally silver pet.








The wife is in love with Anthony Ryan’s accent on Project Runway, suggesting we move to Bat

The wife is in love with Anthony Ryan’s accent on Project Runway, suggesting we move to Baton Rouge to get kids who sound like that. Any suggestions on how to get her to feel that way about a Baltimore accent? Good ol’ Charm City?








Robert Reich: Why Inequality is the Real Cause of Our Ongoing Terrible Economy

Link: Robert Reich: Why Inequality is the Real Cause of Our Ongoing Terrible Economy

robertreich:

THE 5 percent of Americans with the highest incomes now account for 37 percent of all consumer purchases, according to the latest research from Moody’s Analytics. That should come as no surprise. Our society has become more and more unequal.

When so much income goes to the top, the middle class…