Facebook's Coffeepot Toothbrush Mistake

Sep 23, 2011 in Usability/HCI

The new Facebook timeline: it’s gorgeous, it’s interesting, it’s… bound to fail. Why? Because it’s about Facebook listening at its users, not listening to them.For a long time, Facebook has… Read on…

Tivo Owners: Relax Please

Nov 20, 2004 in Usability/HCI

So TiVo recently announced that they’re going to run banner ads when you fast forward through ads. The blogosphere went wild, not least becase of the LA Times’ inflammatory headline,… Read on…

The Santa Monica Farmer's Market Accident: Did The Car Cause It?

Jul 20, 2003 in Usability/HCI

There was this awful accident in Santa Monica last week — an elderly driver got in a minor fender-bender, got confused and drove into the street Farmer’s Market, which was… Read on…